Employment Opportunities

Title: Sona Sales Consultant

Location: Newport News, VA
Position Type: Full Time
Job Level: Exempt
Date Posted: 05/14/2008

GENERAL SUMMARY: The Sales Consultant is responsible for the conversion of prospects into satisfied clients. The Sona Sales Consultant is the primary and principle sales consultant at the center. The Sales consultant will also be a backup for the Front Office Coordinator if and when needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Primary responsibilities include the conversion of prospective clients for laser hair removal and skin rejuvenation into satisfied clients. This includes managing and performing client consultations, lead handling and follow-up.
Along with the Center Manager, the Sona Sales Consultant should encourage teamwork among the center staff. A spirit of teamwork is essential to the operation of the medspa. The success of Sona MedSpa depends on the effort of each member of the team, and all associates will share in the success of the medspa.
QUALIFICATION REQUIREMENTS:

• Sales

• Ensuring prompt lead follow up

• Performing client consultations

• Maintaining Closing Ratios

• Addressing client complaints and/or concerns

• Assisting Center Manager to build relationships with local spas, health clubs and other businesses as part of the clinic’s marketing strategies

• Assist in managing center expenses

• Other duties as assigned by Operations Consultant or Franchise Owner

ADDITIONAL REQUIREMENTS: The Assistant Manager is the primary backup for the FOC (Front Office Coordinator) when needed. Therefore, the Assistant Manager is expected to learn the following functions:

• Management of the front desk, reception, and client waiting area

• Scheduling of appointments and maintaining the center appointment schedule

• Preparation of reports and submission of reports to Sona MedSpa Corporate accurately and on time

• Controlling the flow of client flow

• Routing incoming phone calls and handling questions from callers

• Maintaining the cleanliness of the reception and client waiting areas.

Education and/or Experience: Minimum of 2 year degree or equivalent experience preferred.

Knowledge, Skills, and Abilities:

Proven sales record and history of management experience preferred. Microsoft Word, Excel in addition to Accounting experience helpful.